Return Policy
EXCHANGES
You are eligible for a free replacement/return upto 5 days if:
- Your items arrive damaged
- Your order gets lost in transit
To complete your exchange we require photo and video evidence that your items are damaged (if applicable). Please email your replacement/return request to info@cswebexperts.com
Partial exchanges will be issued if parts of your order are damaged or missing. Please do not send your purchase back to the manufacturer.
Replacement processing time is 3-5 days from the date we receive the replacement request.
CANCELLATION
We kindly request you to email us within 6 hours of placing the order. Any Cancellation requests received beyond 6 hours of order generation for whatever reason will not be entertained.REFUNDS
Our policy lasts 5 Days from delivery time. Refund processing time is 2-3 days once your return is accepted. If 5 Days have gone by since order delivery, unfortunately, we can’t offer you a refund.
You are only eligible for a refund if:
- Your items arrive damaged
- You cancel your order within 6 hours of purchase
To complete your refund we require video evidence of customer opening the package in front of camera showing the shipping label first & stating your order id & name for reference & showing that your items are damaged (if applicable). Please email your refund request to info@cswebexperts.com. Refund will be issued to your bank account within 5 working days.
Partial refunds will be issued if parts of your order are damaged or missing.