Return Policy

EXCHANGES


You are eligible for a free replacement/return upto 5 days if:

  1. Your items arrive damaged
  2. Your order gets lost in transit

To complete your exchange we require photo and video evidence that your items are damaged (if applicable). Please email your replacement/return request to info@cswebexperts.com

    Partial exchanges will be issued if parts of your order are damaged or missing. Please do not send your purchase back to the manufacturer.

    Replacement processing time is 3-5 days from the date we receive the replacement request.

    CANCELLATION

    We kindly request you to email us within 6 hours of placing the order. Any Cancellation requests received beyond 6 hours of order generation for whatever reason will not be entertained.

    REFUNDS

    Our policy lasts 5 Days from delivery time. Refund processing time is 2-3 days once your return is accepted. If 5 Days have gone by since order delivery, unfortunately, we can’t offer you a refund.

    You are only eligible for a refund if:

    1. Your items arrive damaged
    2. You cancel your order within 6 hours of purchase

    To complete your refund we require video evidence of customer opening the package in front of camera showing the shipping label first & stating your order id & name for reference & showing that your items are damaged (if applicable). Please email your refund request to info@cswebexperts.com. Refund will be issued to your bank account within 5 working days.

    Partial refunds will be issued if parts of your order are damaged or missing.